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Listening Week-7 [Managing Diversity]

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MANAGING DIVERSITY                                               

Interviewer : Tell me, Mr. Griffin, are 1…………….. risks really still an issue? Aren’t companies these days dealing with diversity?

AG           : Oh yes, they are very much an 2…………... We have come a long way since those days when employers were 3……………… to discriminate against job candidates just because of their race or their 4……………. The trouble is, the boundaries of diversity and 5…………….. are widening. Companies have a lot more to 6………………. than a person’s skin colour or a person’s gender.

Interviewer: So can you give 7……………… an example of what kind of things you are referring to here?

AG         : Okay. let’s see, well, one 8……………… area of discrimination is ageism. In 9……………., companies in the United States had to10……………. more than fifty five million dollars to employers who had filed age related discrimination complaints against their 11…………….. That’s a lot of money.

Interviewer : Phew!! So how should companies 12…………….. themselves from this kind of thing?

AG           : Well, first of all they should think 13……………… about their recruitment policies and then they should take out 14………………… to cover themselves.

Interviewer : Isn’t that expensive? For the companies, I mean.

AG            : No, not as 15……………….. as you might think. These days most small and medium sized 16……………… take out EPLI that’s Employment 17…………….. Practices Insurance. The cost of the insurance has fallen over the years and if a company isn’t covered and 18……………….. a discrimination case, well, let’s just say this is the 19…………….. option!

Interviewer: You’ve mentioned ageism as a growing 20………………. but what other kinds of diversity should managers be 21…………….. of?

AG          : Well, you’d probably be surprised to hear about some discrimination 22……………… single people, against married parents, against people who are too tall, too short, too 23……………..!

Interviewer    : Really?

AG               : Oh yes. 24……………… firms are a good example here. They 25………………… state that their employees need to be over or under a certain height or 26………………... They claim it’s necessary for the job but there have been 27…………………. where people have claimed discrimination.

Interviewer     : And won?

AG              : Sometimes yes. Then there are people with a 28………………… background. Employers used to feel 29……………… in turning away job applicants just because they’d been in 30………………. with the law.

Interviewer     : Isn’t that still the case?

AG                   : No, not exactly. The 31………….. states that employers can only reject a job applicant with a criminal record if the 32…………… bears a direct relation to the job in question. So somebody who has 33………….. a sentence for, let’s say stealing cars, would be all right in a job as a 34……………. porter.

Interviewer     : And Mr. Griffin, tell me, how many people actually go 35……………….. with their threats to sue a company for discrimination?

AG          : Well, I haven’t got the latest 36………………. for the UK but in the United States the Equal Opportunities Commission 37………………. around eighty five thousand complaints every year and that figure is rising. Race and sex 38………………… for most of the complaints that are filed but age discrimination is on the 39………………….. too.

Interviewer  : So, any words of advice for risk managers?

AG            : Well, first of all make sure that you have adequate 40………………... Then address the issues of diversity from within the organisation. Get the 41…………….. involved. Celebrate the differences and try to build up a 42………………. as a fair employer. And remember it is worth investing time and 43……………….. in addressing these issues because 44……………… have shown that you’re much more likely to be sued by an employee than a third 45………………..

 

TRUE OR FALSE

 

1. Although diversity is being dealt with, it is still an important concern for employers. […..]


2. A growing number of people are suing employers because they feel discriminated against because of their age. [……]

 

3. Insurance to cover discrimination claims is an enormous cost for companies. [……]


4. Security firms sometimes discriminate against people because of their age. […….]


5. Employers cannot discriminate against job applicants who have been convicted of any crime. [……..]

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